Warehouse Technical Specialist

Location: On-site – Lakewood, Colorado Warehouse
Pay: $20/hour
Schedule: Full-time

About Brains & Motion (BAM)

Brains & Motion Education (BAM) delivers innovative STEAM, sports, and enrichment programs to students across the country. Behind every great class is reliable technology, and our Warehouse Technical Specialist plays a critical role in making sure our instructors and teams are fully supported with ready-to-go devices and systems.

Role Overview:

The Warehouse Technical Specialist is responsible for preparing, maintaining, and supporting BAM’s fleet of computers and devices. This role sits at the intersection of warehouse operations, IT support, and customer service, working closely with our Engineering team, instructors, and warehouse staff to ensure technology is ready, functional, and shipped on time.

This is a hands-on, fast-paced role ideal for someone who is a self-starter, goal-driven, and excited about providing excellent service.

Key Responsibilities:

Device Imaging & Fleet Management

• Image, configure, and prepare laptops and devices for instructors and staff
• Manage BAM’s device fleet using Zoho MDM, in partnership with the Engineering team
• Ensure devices meet BAM standards for security, software, and performance
• Track device status, assignments, and readiness

Device Evaluation & Repair

• Diagnose and troubleshoot hardware and software issues
• Evaluate damaged or malfunctioning devices and perform basic repairs when possible
• Coordinate repairs, replacements, or decommissioning as needed
• Maintain clear documentation of device issues and resolutions

Warehouse & Fulfillment Support

• Support high-volume shipping and receiving periods alongside warehouse staff
• Ensure technology is packed accurately, securely, and on schedule
• Assist with inventory organization and device staging

Technical Support & Service

• Provide technical support to instructors and staff across BAM systems and devices
• Respond to issues with a service-first, solution-oriented mindset
• Communicate clearly and professionally with both technical and non-technical users
• Escalate issues appropriately while owning follow-through

What We’re Looking For:

Must-Have Qualities

• Self-starter who takes ownership and follows tasks through to completion
• Goal- and metrics-driven, with an interest in improving efficiency and outcomes
• Team player who collaborates well across departments
• Excited about providing great service and support to others
• Organized, detail-oriented, and dependable

Technical Skills (Experience Preferred)

• Experience imaging or configuring computers (Windows, ChromeOS, or similar)
• Familiarity with device management tools (Zoho MDM a plus)
• Basic hardware troubleshooting (laptops, peripherals, networking basics)
• Comfortable learning new systems and workflows

Work Environment

• On-site role in BAM’s Colorado warehouse
• Mix of independent technical work and collaborative warehouse support
• Fast-paced during peak fulfillment periods
• Opportunity to grow technical and operational skills

Why Join BAM?

• Be part of a mission-driven education company
• Work in a role with real ownership and impact
• Collaborate with engineering, operations, and education teams
• Clear expectations, measurable goals, and room to grow

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Basic Life / Accidental Death and Dismemberment (AD&D) Insurance
• Voluntary Short-Term Disability
• Voluntary Additional Life / AD&D Insurance
• Voluntary Hospital Indemnity
• Flexible Time Of

Equal Employment Opportunity & Diversity
Brains & Motion Education is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other basis protected by federal, state, or local law.