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Marketing, Engagement Manager

Carrum Health

Carrum Health

Marketing & Communications
San Francisco, CA, USA
Posted on Tuesday, August 8, 2023

At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.

In 2014 Carrum reinvented the Center of Excellence (CoE) category in digital health. We are the only company in this space with a digital platform and mobile app powering this novel marketplace. Today, most of the US population lives within driving distance of a Carrum CoE and our providers are among the best in the country. Our team’s execution has been recognized by the venture community and we’ve raised more than $50M in aggregate from investors like Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

We’re rebuilding healthcare from the ground up and this position will play a critical role in our success. We’ve experienced tremendous growth in the last few years and we’re looking to bring on a marketing professional who can support and grow our member marketing strategy.

Reporting directly to the Director of Engagement Marketing, you’ll leverage cross-discipline strategies, tactics, and tools to help us engage employees. You’ll be responsible for optimizing marketing campaigns and providing our client success team with marketing support to drive campaigns through execution. You’ve hustled, you’ve implemented, and you love the intensity of a startup in high growth mode.

The salary range for this role is $100k - $120k plus bonus.

You’re excited about this opportunity because you will...

  • Be part of our team of world-class marketing pros who support your strategy, deliver ongoing results, and help us all achieve our mission.
  • Partner with our Client Success team to unlock new opportunities and execute campaigns that help drive member growth and client retention.
  • Serve as a marketing subject matter expert for external partners and support the implementation and execution of campaigns
  • Manage the production of collateral for campaign toolkits
  • Manage project timelines and work with our Marketing team to ensure the timely and successful deployment of campaigns
  • Manage annual events in collaboration with Client Success
  • Regularly analyze and report the success of client campaigns
  • Support the launch of new markets, products, and services with cross-functional team members.

We’re excited about you because…

You bring a rich background of marketing strategy and execution and a book of successful work from memorable brands. We have a strong preference for market disruptors who have a proven track record growing a customer base through many channels. We hope to see from you:

  • A minimum of 3 to 5 years of relevant marketing experience, with at least 3 years of experience creating and managing marketing campaigns in a B2B2C capacity.
  • Experience partnering with internal account managers / client success managers to deliver comprehensive marketing strategies
  • Experience building relationships and working with external partners to implement and drive marketing campaigns and programs
  • Impeccable project management skills and attention to detail
  • Excellent communication skills and ability to effectively build cross-functional relationships
  • Experience handling aggressive deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.
  • Data-driven and analytical skills — you’re able to effectively analyze and communicate data to drive high-value, actionable insights for large clients.
  • An entrepreneurial spirit, creative problem solving, and innovative thinking.
  • You’re a natural self-starter who is comfortable working independently.
  • Bachelors in marketing, advertising, business, communications, or related fields.
  • Relevant marketing experience in the healthcare space preferred

Why you’ll love working with us...

  • We’re a hard-working, humble, and compassionate group motivated to make waves in healthcare.
  • We’re solving one of today’s most complex problems and need sharp, creative minds like yours to help us achieve success.
  • You can bring your authentic self to work every day and are encouraged to help others do the same.
  • We are a successful, fast-growing company at the forefront of the health and technology industries.
  • We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
  • We’ve partnered with some of the largest employers in the country and top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, Quest Diagnostics, and large public sector organizations like the self-insured schools of California, and the State of Maine.
  • We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback.
  • We carve out time to let go of work to celebrate our successes and have fun. We’re all working remotely right now, but prior to the pandemic a few of the monthly activities we enjoyed included group dinners, bowling, and hiking. Now we bring the fun online with holiday costume contests, arts and crafts activities, musical events, and gratitude sessions.
  • You’ll feel proud that the work you do each day directly impacts thousands of people’s lives in very big ways.

Other benefits:

  • Stock option plan
  • Flexible schedules and remote work
  • Chicago and San Francisco offices available
  • Self-managed vacation days, within reason
  • Paid parental leave
  • Health, vision, and dental insurance
  • 401K retirement plan

About Carrum

We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.