As the Head of People Ops at City Innovate, your primary focus will be to cultivate a vibrant company culture and oversee performance management. This role involves developing and implementing strategies that promote a positive work environment, foster employee engagement, and drive high performance. The ideal candidate will be passionate about creating a workplace culture that aligns with our company values and supports our business objectives. This is a hybrid role so candidates must reside in the San Francisco Bay Area and be willing to come to the office 50% of the time.

Key Responsibilities:

• HR Operations:
• Lead HR processes such as recruitment, onboarding, and benefits administration, ensuring they align with culture and performance goals
• Provide oversight of HR policies and regulations, and ensure compliance in all activities
• Culture Development:
• Design and implement initiatives that reinforce the company's core values and promote a positive organizational culture
• Develop and implement onboarding programs to ensure new employees can quickly get up to speed on company culture, strategy, and how they will succeed in their role
• Collaborate with various departments to ensure that culture-building activities are integrated into daily operations
• Develop and implement strategies to increase employee engagement, morale, and satisfaction
• Performance Management:
• Lead the performance management process, including the development of performance metrics and evaluation methods
• Provide training and support to managers and employees on performance management tools and best practices
• Analyze performance data to identify trends and recommend improvements
• Employee Relations:
• Serve as a point of contact for employee issues and concerns, fostering a supportive and open work environment
• Coordinate with leadership to resolve workplace conflicts and improve team dynamics
• Training and Development:
• Identify training needs related to culture and performance, and develop programs to address these needs
• Organize and facilitate workshops and seminars on topics such as leadership, teamwork, and company values