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Company Overview

Graphika’s SaaS platform maps social media landscapes and conversations to deliver critical intelligence to businesses around the world. We enable enterprise customers like Meta, Google, and Sony, as well as government customers such as the Department of Defense, to discover how communities form online, and how influence and information flow across social media platforms. Graphika’s technology-driven insights help brands identify opportunities and mitigate mitigate risks online. Our work has had an impact around the globe from alerting companies to child safety risk and consumer scams to informing the U.S. Senate Select Committee on Intelligence on election interference, and more.

About the Role

Graphika is seeking analysts to join its industry-leading Intel team. Ideal candidates will have proven expertise in at least one of the following subject matter areas: open-source investigations into online scams and fraud, generative AI abuses, or Chinese and Iranian influence operations on social media. We are looking for people who can demonstrate curiosity of mind, critical thinking, and impeccable communication skills, able to quickly and accurately distill an abundance of complex information down to the actionable intelligence required by our clients. You will need an exhaustive eye for detail and ability to work to high standards of accuracy and analytic rigor, as well as the adaptability, humility, and initiative required to succeed at a fast-growing startup.

You will be joining a high-performing team with a hard-won reputation for producing some of the best research into the impact social media and online technologies have on the way that we live. Our work regularly informs decision-making at the highest levels of industry and government, and Graphika was named one of TIME Magazine’s 100 most influential companies in 2023. If you are an analyst, investigator, or researcher with standout communication skills, a critical mind, and an insatiable drive to answer hard questions, please apply.

Areas of Responsibility

• Reliably conceive and complete projects to a client-ready standard.
• Lead project-specific teams to deliver larger and more complex products.
• Regularly pitch and deliver high-quality proactive research.
• Demonstrate a developed understanding of client requirements and how to meet them.
• Conduct analysis and investigations with rigor, ethics, and professionalism.
• Work quickly and consistently to a high standard of accuracy.
• Manage your own time and resources, as well as those of team members, in order to meet strict deadlines.
• Write fluent, clear, and well-structured reports.
• Deliver clear and concise briefings to clients, demonstrating advanced knowledge of your key findings and methods.
• Help develop and train other members of the team.
• Deputize for more senior members of the team, when required, in line with the above responsibilities.
• Ensure that you and others enjoy and excel in the work that we do.

Requirements

• 2-3 years of professional experience analyzing or investigating scams and fraud on social media, generative AI abuses, or Chinese and Iranian influence operations.
• Demonstrated ability to use industry-standard tools, platforms, and databases to query, manipulate, and assess large volumes of open-source social media data.
• Proven ability to think critically and form sound assessments based on a variety of open-source indicators.
• Impeccable writing skills, able to quickly produce clear and concise reports.
• Standout verbal communication skills, able to deliver briefings to a variety of clients and external audiences.
• A track record of working under pressure to meet strict deadlines.
• A curious mindset and the desire to answer difficult questions.

Benefits

• Compensation will be negotiated based on experience. Our planned hiring range for these positions starts at $100,000.
• Remote and location-agnostic position within the continental U.S., with the option to work from Graphika offices in New York City or Washington, DC, if desired.
• Unlimited paid time off
• 100% healthcare (health, vision, dental) premium coverage for employees; 50% premium coverage for families.
• 401(k) matching at 2%.
• Flexible working schedule agreed on an individual basis with team managers.
• Company-provided mental health support, therapy, and wellbeing training for all employees.
• Remote personal office setup stipend + 20% of home internet costs covered.

Graphika is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.