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SME Consultant (Data Center Maintenance and Safety, Hourly)

Interplay Learning

Interplay Learning

United States · Remote
Posted on Monday, June 24, 2024
Interplay Learning sits at the intersection of EdTech, Virtual Reality, and Enterprise Software as it modernizes Learning Management & Content Systems throughout the skilled trade industries.
Since 2016, Austin-based Interplay Learning has been building better training, better careers and better lives for its customers and their employees.
Our award-winning online and VR training for the essential skilled trades, including HVAC, Plumbing, Electrical, Solar, Multi-Family Maintenance and Facilities Maintenance workforces, is scalable and more effective than traditional training methods. By leveraging immersive learning technology, Interplay’s customers are able to train and practice hands-on learning from a desktop, phone, tablet, or in virtual reality. The result is a highly trained employee who is job-ready in weeks, not years.
Our digital experiential learning platform, SkillMill, conveniently turns any space into a training lab with its short video courses, 3D simulations, knowledge checks, coaching, community, and connectivity.
Awards & Recognition:
  • Backed by best-in-class VC’s, we are positioned for exciting growth
  • Forbes 2024, America's Best Startup Employers
  • Built-In, Best Midsize Places to Work In Austin 2023 & 2024
  • Fast Company’s World Changing Ideas Awards in the Education, General Excellence, and On the Rise categories

Position: SME Consultant (Data Center)

This SME position will be a critical advisor to Interplay and a key part of our growth, helping us build industry-leading training content to advance the facilities maintenance trade. Specifically, we are looking for subject matter experts with the following expertise:

  • Data Center Infrastructure

  • Data Center Safety and Operations

  • Data Center Maintenance

  • Operation, Maintenance, Troubleshooting of CRAC Units

You will play a critical role on the Production Team, working with designers & developers to create and review content for skilled trades training.

Please note this is an hourly contract position with variable hours and is not eligible for the "Company Benefits" listed. Work is 100% remote. Some availability during business hours is needed to attend scheduled Zoom meetings

Why this position:

  • Flexible work hours, remote work

  • Use your expertise to make an impact and provide education

  • Collaborative, supportive team

What you'll do:

  • Advise internal teams on industry dynamics and best practices

  • Use your expertise to support content development for VR simulations and eLearning videos

  • Advise on malfunctions for simulations

  • Develops and assists in the creation of procedure guides

  • Write and record voiceover scripts and screencasts for videos

  • Generate valid and reliable test questions/knowledge checks

  • Develop fault scenarios

  • Review courses for accuracy

Who you are:

  • Extensive knowledge of the following subject matter:

    - Data Center Infrastructure
    - Data Center Safety and Operations
    - Data Center Maintenance
    - Operation, Maintenance, Troubleshooting of CRAC Units
  • Teaching or training experience is preferred

  • Organized and communicative with the team

  • Desire and ability to collaborate with designers and developers and respond to queries and feedback within 1-2 business days

Requirements:

  • Extensive knowledge of skilled trades subject matter

  • Systematic approach to troubleshooting

  • Research skills

  • Teaching, training or mentoring experience is ideal

  • Computer skills - G-Suite (Google Docs, Sheets, Slides)

  • Camtasia (video tutorial and presentation software), will teach

  • Writing skills for knowledge checks and procedure guides

  • Availability during business hours to attend scheduled Zoom meetings

  • We will ask you to record a video intro for the hiring team if your application looks like a potential match. Instructions will be sent.

Pay: $50-75/hr (1099)
Interplay Learning Ethos:
At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team.
Company Benefits:
  • Remote-first culture and flexible hours
  • Learning resources and annual learning reimbursement
  • Family-friendly policies
  • Generous vacation policy includes 3 weeks of PTO, 1 week Winter Break, holidays and sick days
  • Medical, vision and dental insurance coverage
  • 401k
  • Private company stock options
  • Mental health and wellness resources
  • Virtual/in person social events
Diversity Statement
At Interplay Learning, diversity and inclusion are fundamental to who we are and how we operate our business. We’re building a diverse workforce that cultivates and supports all individuals for the betterment of each other, our company, and our customers. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices. Interplay Learning commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Interplay Learning is an equal opportunity employer and welcomes everyone to our team. If you need any reasonable accommodation at any point in the application or interview process, please let us know.
Equal Employment Opportunity
Interplay Learning is committed to providing equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws.