Production Support Specialist (eLearning content)

Interplay Learning

Interplay Learning

This job is no longer accepting applications

See open jobs at Interplay Learning.See open jobs similar to "Production Support Specialist (eLearning content)" SJF Ventures.

Customer Service

United States · Remote

Posted 6+ months ago
Interplay Learning sits at the intersection of EdTech, Virtual Reality, and Enterprise Software as it modernizes Learning Management & Content Systems throughout the skilled trade industries.
Since 2016, Austin-based Interplay Learning has been building better training, better careers and better lives for its customers and their employees.
Our award-winning online and VR training for the essential skilled trades, including HVAC, Plumbing, Electrical, Solar, Multi-Family Maintenance and Facilities Maintenance workforces, is scalable and more effective than traditional training methods. By leveraging immersive learning technology, Interplay’s customers are able to train and practice hands-on learning from a desktop, phone, tablet, or in virtual reality. The result is a highly trained employee who is job-ready in weeks, not years.
Our digital experiential learning platform, SkillMill, conveniently turns any space into a training lab with its short video courses, 3D simulations, knowledge checks, coaching, community, and connectivity.
Awards & Recognition:
  • Backed by best-in-class VC’s, we are positioned for exciting growth
  • Forbes 2024, America's Best Startup Employers
  • Built-In, Best Midsize Places to Work In Austin 2023 & 2024
  • Fast Company’s World Changing Ideas Awards in the Education, General Excellence, and On the Rise categories

Position: Production Support Specialist

The Production Support Specialist will be responsible for supporting and expediting the pre-production and production process.

This is a fully remote position where you will collaborate with a talented team to design and develop engaging eLearning and virtual reality simulation content for the skilled trades industry.

As a Production Support Specialist, you will work collaboratively with HR, finance, curriculum managers, 3D artists, and subject matter experts to create effective, engaging, and accurate learning materials. Your primary role will be to assist in and expedite the development of instructional content, design course materials, and support the implementation of training programs. In addition, you will be the main point of contact for our pool of subject matter experts.

This role offers an excellent entry-level opportunity in a mission-driven company, perfect for those passionate about VR, gaming, instructional design and adult learning.

Why This Position:

  • Fully Remote Position: Enjoy the flexibility of working from home with a collaborative and supportive team.

  • Mission-Driven Company: Be part of a company dedicated to making a positive impact through education and training in the skilled trades industry.

What You’ll Do:

  • Onboard and support new and existing Subject Matter Experts (SMEs)

  • Work closely with SMEs to gather accurate and relevant information

  • Research topics and gather reference materials

  • Develop art asset lists from course outlines

  • Create complete and thorough art asset requests for 2D images, animation, and 3D hero assets and environments

  • Create visual reference guides

  • Track project statuses and report to stakeholders

  • Review in progress course assets and provide feedback

  • Use an LMS to build and QA courses before publication

  • Assist with translation requests

  • Fill in production gaps, as necessary

Who You Are:

  • Collaborative and Continuous Learner: You thrive in a team environment and are always looking to expand your knowledge and skills.

  • Excellent Communicator: You have strong communication skills, with the ability to interview SMEs and translate their knowledge into effective learning content.

  • Attention-to-Detail: You are able to demonstrate your attention-to-detail in a fast-moving environment

  • Interest in VR, Gaming, and Adult Learning: You are passionate about using innovative technologies and methodologies to enhance adult learning experiences.

Requirements:

  • Experience: 1+ year experience in Instructional Design, eLearning or a related field

  • LMS Experience: Familiarity with Learning Management Systems

  • Knowledge of Learning Theory: Understanding of instructional design models such as ADDIE and SAM, as well as competency-based learning.

  • Video Production Skills: Familiarity with video production and editing, particularly using Camtasia.

  • Software Proficiency: Skilled in using Google Workspace, Zoom, and Slack

  • Next Steps: We will ask you to record a video intro for the hiring team if your application looks like a potential match. Instructions will be sent.
  • Work Authorization: Candidates must be authorized to work in the United States for any employer without stipulations and be residents of the United States.

Pay: $55-60k

Interplay Learning Ethos:
At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team.
Company Benefits:
  • Remote-first culture and flexible hours
  • Learning resources and annual learning reimbursement
  • Family-friendly policies
  • Generous vacation policy includes 3 weeks of PTO, 1 week Winter Break, holidays and sick days
  • Medical, vision and dental insurance coverage
  • 401k
  • Private company stock options
  • Mental health and wellness resources
  • Virtual/in person social events
Diversity Statement
At Interplay Learning, diversity and inclusion are fundamental to who we are and how we operate our business. We’re building a diverse workforce that cultivates and supports all individuals for the betterment of each other, our company, and our customers. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices. Interplay Learning commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Interplay Learning is an equal opportunity employer and welcomes everyone to our team. If you need any reasonable accommodation at any point in the application or interview process, please let us know.
Equal Employment Opportunity
Interplay Learning is committed to providing equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws.

This job is no longer accepting applications

See open jobs at Interplay Learning.See open jobs similar to "Production Support Specialist (eLearning content)" SJF Ventures.
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