Implementation Lead
Iron Sheepdog
Posted on Friday, April 19, 2024
- Acts as the main point of contact for new client projects while managing the implementation and onboarding from initiation through proficiency
- Train new customers and users on the Iron Sheepdog software platform and mobile app
- Develop and maintain deep knowledge of the product and demo and training
- Serves as liaison between technical and non-technical teams, as well as for client and vendor/subcontractor organizations, to ensure all project targets and requirements are met
- Manages client hand-off to account representatives when implementation has been completed