<div> Responsibilities include but are not limited to the following: <ul> <li> Client Onboarding: Lead new clients through the onboarding process, ensuring a smooth transition and effective adoption of Iron Sheepdog’s platform.​ </li> <li> Relationship Management: Develop and nurture long-term relationships with clients, understanding their business needs and aligning our solutions to meet their objectives.​ </li> <li> Product Advocacy: Promote the value of our platform by providing training, resources, and continuous support to maximize client engagement and satisfaction.​ </li> <li> Feedback Integration: Gather client feedback and collaborate with internal teams to drive product improvements and enhance the overall user experience.​ </li> <li> Issue Resolution: Address and resolve client concerns promptly, ensuring a positive experience and maintaining high retention rates.​ </li> </ul> </div>

Administration

Iron Sheepdog is building the nation's largest broker network utilizing our fully integrated dispatch and fleet management solution. Our software creates reliability, efficiency, and transparency in dump truck hauling. The platform provides brokers complete dispatch, 24-hour subhauler payment, digital ticketing, and invoicing services. The same technology provides contractors and materials companies with tools to track, cost code, and manage trucking in real time.

Our founders have decades of experience in the construction industry. They created Iron Sheepdog to address the inefficiency and lack of transparency in the short haul industry. The solution is successful because it provides value to everyone involved – from the broker to contractor to hauler.

Williamsburg, VA, USA

Iron Sheepdog

Customer Success Manager

SJF Ventures

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Customer Success Manager