The Credit Supervisor is responsible for overseeing Lineage’s credit operations across North America, ensuring sound credit decisions, minimizing financial risk, and supporting revenue growth. This role manages a team of credit analysts or specialists, enforces credit policies, and collaborates with internal departments to maintain customer satisfaction and financial integrity.

ESSENTIAL JOB DUTIES & RESPONSIBILITES:

• Supervise daily credit operations, including credit reviews, approvals, and account setups.
• Monitor and manage credit limits, terms, and risk exposure for North American customers.
• Lead and mentor a team of credit professionals, providing guidance and performance feedback.
• Ensure compliance with internal credit policies and external regulations (e.g., UCC, FCRA).
• Collaborate with Sales, Legal, and Finance to resolve credit-related issues and disputes.
• Partner with the Collections Team to limit financial risk.
• Serve as a liaison between Data Management, Revenue Management, and Collection teams to ensure the integrity and ongoing maintenance of customer hierarchy structure.
• Drive the alignment of global best practices across Lineage’s Credit teams by standardizing processes and policies.
• Analyze financial statements, payment history, and market conditions to assess creditworthiness.
• Recommend credit holds, escalations, or collection actions when necessary.
• Maintain accurate records and prepare reports on credit performance and risk metrics.
• Support audits and internal controls related to credit management.
• Drive continuous improvement in credit processes and systems.

QUALIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES):

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 3–5 years of experience in credit management, with supervisory experience preferred.
• Strong analytical skills and understanding of financial statements.
• Familiarity with North American credit laws and commercial practices.
• Excellent communication, negotiation, and leadership skills with the ability to interact with all levels of the organization.
• Ability to analyze data and make informed decisions.
• Proficiency in Salesforce, Workday, and Microsoft Office Suite.

Ability to function well in a high-paced environment with minimal supervision.

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.