General Manager III - Baltimore, MD - Additional Location
Lineage
This General Manager role pertains to a new location in Baltimore, MD, created specifically to service one of our dedicated customers.
Provide strategic direction and operational support to meet the established goals for a medium sized warehouse which carries a broad scope of responsibilities and complexity. Operate facility while following all regulatory and company safety standards, policies, and procedures.GENERAL MANAGER – JOB DESCRIPTION
Key Duties and Responsibilities
Lead, recruit, train, develop, and provide performance feedback to direct reports to ensure productivity, efficiency, and overall operational effectiveness.
Achieve company performance goals by meeting internal and external KPIs, including Labor to Revenue (LTR), truck turn times, and customer service benchmarks.
Review and analyze warehouse activities and operational costs to drive continuous process improvement.
Partner with the Sales Manager on marketing and sales initiatives, including planning new account strategies, prospecting, conducting sales calls, developing and quoting rates, negotiating contracts, and closing new business.
Maintain strong customer service standards and foster productive client relationships across all facilities.
Monitor and manage budgets, capital expenditures, material handling equipment, and space utilization to support corporate objectives.
Lead and support initiatives that ensure proper receipt, storage, handling, and distribution of food products, exceeding safety, food quality, and employee health and safety standards.
Additional Duties and Responsibilities
Perform other related duties as assigned to support operational and business needs.
Minimum Requirements (Knowledge, Skills, and Abilities)
Bachelor’s degree or equivalent work experience.
Minimum of 5 years of Operations Management experience within Supply Chain or a related field.
Proven ability to develop and execute strategic and annual operating plans (budgeting, performance targets, SOPs, workshops, etc.).
Experience managing cost structures and driving operational efficiencies.
Background in continuous improvement methodologies such as Six Sigma and/or LEAN.
Demonstrated experience managing, training, and developing operational teams.
Proficiency with Microsoft Office Suite and Warehouse Management Systems (WMS).
Strong verbal and written communication skills, with the ability to interact effectively with internal and external stakeholders.
Ability to lead discussions, deliver presentations, and translate technical information for non-technical audiences.
Strong analytical and problem-solving abilities, including comfort working in ambiguous environments.
Ability to travel up to 25%.
Ability to work in extreme temperatures—from -20°F/-25°C in cold storage to 100°F/37°C in dry storage—while wearing company-provided PPE.
Ability to lift a minimum of 40 lbs./18 kg (or more depending on facility needs).
Comfortable working in varying noise levels, including loud environments.
Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.