The Credit & Collections Coordinator Lead evaluates customer creditworthiness, recommends credit lines based on company policy, and manages complex collection activities. This role serves as a subject matter expert, providing guidance to junior team members and collaborating cross-functionally to mitigate credit risk and optimize cash flow.

ESSENTIAL JOB DUTIES & RESPONSIBILITES:

• Independently review and validate credit references using internal and external sources, including credit reporting services.
• Analyze financial statements and credit data to assess risk and recommend credit limits for new and existing customers.
• Make trade credit decisions within established guidelines; escalate high-risk or exceptions to leadership.
• Partner with Collections, Sales, Legal, and Finance teams to resolve disputes and ensure compliance with contractual terms.
• Monitor and report on key performance indicators (days in review, DSO, collection effectiveness, bad debt exposure) and recommend process improvements.
• Ensure adherence to SOX controls, company credit policies, and regulatory requirements.
• Contribute to policy development and continuous improvement initiatives within the credit and collections function.
• Mentor and provide guidance to junior team members, act as a resource for best practices and system expertise.
• Lead or participate in special projects related to credit risk management.
• Communicate credit decisions and policies clearly to internal stakeholders and customers.
• Perform other related duties as required.

QUALIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES):

• 4+ years of credit and collections experience.
• Strong knowledge of credit risk management and North American credit laws.
• Proven ability to analyze financial data and make sound credit decisions.
• Excellent analytical, communication, negotiation, and leadership skills.
• Proficiency in Workday, Salesforce, Blackline, and Microsoft Office Suite.
• Ability to work effectively in a fast-paced environment.

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.