Manager, Operations
Lineage
Operations
Dunedin, FL, USA
Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.
Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.
The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 2,500 team members.
_________________________MANAGER, OPERATIONS
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- Become a key member in our operations team
- Great long-term career prospects
- Co-operative and supportive culture
Manager, Operations Silverstream
You will be responsible for leading a critical 24/7 cold storage operation, ensuring it runs safely, efficiently, and delivers consistently high levels of customer service.
About the Role
Reporting to the General Manager and leading a team of 35+ staff, this is a hands-on leadership role in a fast-paced, around-the-clock environment. You’ll balance operational delivery with people leadership—driving performance, building capability, and maintaining a strong, resilient team culture.
This role requires a high level of emotional maturity, sound judgement, and the confidence to have honest, sometimes tough conversations to drive accountability and performance.
You will:
Lead a safety-first culture, ensuring compliance and accountability at all levels
Oversee the day-to-day performance of a 24/7 operation, ensuring efficiency and reliability
Provide strong, visible leadership that motivates, supports, and holds people accountable
Have clear, constructive, and at times difficult conversations to address performance and behaviour
Build and maintain trusted customer relationships
Ensure inventory accuracy and operational integrity
Manage site assets to ensure operational readiness
Uphold company standards and regulatory requirements
You are an experienced people leader who:
Demonstrates resilience and emotional maturity in a demanding operational environment
Is confident addressing underperformance and not afraid to have tough conversations when needed
Has proven experience leading large, shift-based teams (ideally in 24/7 operations)
Builds high-performing teams and confidently manages performance
Is commercially aware, customer-focused, and solutions-oriented
Brings strong organisational skills and attention to detail
Has experience in cold storage or logistics (preferred)
Has the right to work in New Zealand
What We Offer
At Lineage Logistics, we foster a supportive and inclusive workplace where people are valued and developed. We offer:
A collaborative and high-performing team environment
Ongoing training and development opportunities
Competitive remuneration and career progression
Apply Now!
Why Lineage?
Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.
Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.
Benefits
Lineage provides a safe, stable and reliable work environment and offers;
Competitive pay
Retail discounts as some of New Zealand’s largest retailers (via the Boost Scheme)
8 hours of paid volunteer time to contribute in the community
An employee assistance programme