Operations Manager, Transport NSW
Operations · Full-time
Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.
Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.
The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.
Position DetailsWe're now looking to appoint an experienced Operations Manager, Transport NSW to lead our NSW Transport operation based in Lurnea.
This is a pivotal and influential role where you'll be responsible for supporting operational performance, developing a high-performing team, strengthening customer partnerships and ensuring the safe, compliant and efficient delivery of transport services across the state.
About the Role
Reporting to the Transport Manager NSW, you will oversee the day-to-day transport operation while directing continuous improvement, service excellence and sustainable growth.
You'll support a diverse transport team and work closely with customers, contractors and internal stakeholders to deliver outstanding operational outcomes.
Key responsibilities include:
Helping transport operations to achieve outstanding safety, service and financial performance
Influencing DIFOT, productivity and customer satisfaction outcomes
Overseeing transport planning, allocation, fleet utilisation and operational workflows
Developing effective relationships with customers, subcontractors and key stakeholders
Ensuring compliance with Chain of Responsibility (CoR), NHVR, fatigue and mass management requirements
Inspiring and developing a high-performing team through coaching, mentoring and performance management
Creating continuous improvement initiatives across safety, service and operational efficiency
Monitoring transport assets and maintenance programs to ensure safe and reliable operations
Supporting commercial growth opportunities that align with business objectives and strategy.
About You
We're looking for a people-focused operational leader who thrives in fast-paced logistics environments and knows how to balance customer expectations, operational efficiency and team engagement.
You'll bring:
Proven experience within transport, logistics or 3PL operations
An impressive background of improving transport operations within a cold chain or temperature-sensitive environment
In-Depth knowledge of CoR, NHVR and transport compliance requirements
Success in managing operational budgets, KPIs and performance reporting
A demonstrated ability to support, coach and develop medium-sized teams
Outstanding customer relationship management and problem-solving skills
Experience working within food safety, HACCP or regulated environments
Excellent communication, stakeholder engagement and organisational skills
Recognised systems capability, including TMS, WMS and Microsoft Office.
The Opportunity
At Lineage, you'll join a business that is rapidly growing and committed to investing in its people, technology and operations.
You'll have the opportunity to make a real impact while working alongside passionate professionals who are united by a common purpose.
Our values guide everything we do:
Safe. Trust. Respect. Innovation. Bold. Servant Leadership.
Why Lineage?
Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.
Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.