We are a growing organization and currently looking for a passionate and motivated Supervisor, Transport Office to join our winning team.

Employment Type: Full-Time

Reports To: Manager, Terminal Operations

Shift: Evening - 1:30pm - 10:00pm

Office/Facility: Lachine Facility – Montreal

POSITION SUMMARY
The Supervisor, Transportation provides leadership and direction to a team of office employees, overseeing the day-to-day customer service and administrative functions related to the timely movement of product into and out of the facility. The supervisor collaborates, participates, and communicates closely with the Manager, Terminal Operations, and the Dock and Dispatch leaders, ensuring successful fulfillment of customer service, the terminal and network objectives.

KEY RESPONSIBILITIES

• Lead and promotes a culture where Health & Safety is the #1 priority.
• Lead a team that includes warehouse employees, office staff and drivers
• Complete yard checks, temperature checks and trailer staging daily while maintain proper documentation
• Manage Fleet & Fuel Maintenance daily
• Plan and build outbound trips based on planned time departures and Linehaul specific requirements per trip
• Responsible for key metrics such as P&D Cost, Dock Cost, Load Factor and more
• Implement and maintain Cold Chain Assurance programs such as HACCP, including program development, ensuring compliance, employee training and compliance reporting.
• Manage the ongoing development of talent and leadership of employees on their team.
• Collaborate effectively with all team members in Transportation, Linehaul and Warehousing to achieve daily objectives.
• Partner with the Terminal Operations leader to implement Key Performance Indicators (KPI’s) related to daily customer service objectives.
• Oversee and monitor service levels and implement continuous service improvements as needed
• Prioritize customers’ needs, participating in calls and meetings as appropriate.
• Work with the Terminal Operations leadership team and the Sales team to develop retention initiatives for existing customers and build solutions to secure new customer opportunities.
• Collects and reports operational data as directed by Manager, Terminal Operations.
• Recommends continuous improvement efforts and identifies cost saving and growth initiatives.

KEY REQUIREMENTS

• Minimum one year of experience as a team lead OR presents leadership skills may also be taken into consideration
• Bilingual: French and English (written and spoken)
• University degree or College diploma in Operations, Logistics or related field is an asset;
• Working knowledge of Microsoft Office
• Excellent people leadership abilities and dedication to continuous improvement
• Approachable, positive demeanor and team-oriented leadership style
• Able to work independently with minimal direction and as part of the warehouse team
• Proven ability to effectively prioritize and organize workflow to ensure deadlines met
• Detail-oriented with a high level of accuracy
• Ability to learn quickly, be flexible and adaptable
• Proven analytical and problem-solving skills

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.

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