Coordinating, dispatching, and managing the reefer repairs needed on equipment, as well as logging maintenance work to ensure reefers are current on maintenance. They are responsible for monitoring and dispatching to ensure the efficient operation and management of the mechanical reefers on the railcars.

This position will typically work Monday - Friday, 8am - 5pm, but will need to be available to rotate working 2nd shift and weekends.

KEY DUTIES AND RESPONSIBILITIES

• Responding promptly to technician inquiries through email/phone
• Dispatching technicians & dealerships promptly
• Managing & coordinating the servicing of railcars they dispatched on
• Planning for and arranging for periodic equipment maintenance
• Maintaining accurate records of maintenance performed by third party vendors
• Updating multiple spreadsheets throughout the day
• Use of multiple web-based platforms to ensure railcar mechanical refrigeration is running efficiently
• Periodic issuing of purchase order numbers to vendors
• Proactive problem / issue identification & root cause analysis
• Coordinate with multiple companies for each car repair and maintenance to ensure car is accessible and work is preformed safely

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Monitoring “problem cars”
• Maintaining open communication with key stakeholders and vendors
• Dispatching emergency fuel vendors
• Conducting vendor audits

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• Previous Dispatching experience is highly preferred.
• High School diploma or GED
• Must have Microsoft Office experience with strong Excel skills.
• Strong attention to detail required.
• Dispatching experience a major plus
• Excellent communication skills with a commitment to understanding user requirements as well as business objectives.

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.