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Director, Quality Assurance

Lineage Logistics

Lineage Logistics

Quality Assurance
Remote
Posted on Nov 16, 2024
The Director, Quality Assurance - LinOS is accountable for quality of one of the most audacious software builds the warehouse industry has ever seen. This role is accountable for the QA resources responsible for testing the web apps, mobile apps, APIs, and integrations with existing warehouse management and control systems that collectively make up the LinOS platform. Ultimately, LinOS will be at the heart of every one of our 400+ global warehouses helping to achieve Lineage’s vision of being the world’s most dynamic temperature-controlled logistics company.

At Lineage, the aim is not to build the largest technology team; instead, we are creating a small, highly-skilled group that focuses on having right mix of talents, skills, and the capacity to learn in areas that define our core differentiation. We leverage cloud services, best-of-breed libraries and components, and external teams to augment our capabilities with sufficient capacity. This means that in addition to being a skilled QA practitioner and leader, you also need to be able to review and collaborate with internal and external partners to deliver.

As a company, Lineage builds state-of-the-art systems to make our employees productive, to meet and exceed our customers’ expectations, to assist in our growth, and to create a technology platform that enables Lineage to achieve its vision of transforming the food supply chain. This is a critical roles in that journey, and it will require someone who has a true passion for logistics data and associated technologies.

Primary Responsibilities:

  • Drives the QA vision and testing strategy for LinOS
  • Responsible for definition, planning and execution of testing efforts
  • Ensures that testers and automation engineers are trained in QA best practices
  • Provides high-level direction for manual and automated test strategy across multiple software components in an Agile environment
  • Defines and documents quality assurance procedures
  • Adhere to all company policies and procedures including safety
  • Leads numerous teams of software testers and automation engineers
  • Occasionally domestic travel

Education and Work Experience:

  • Bachelor’s degree in Software Engineering or equivalent work experience
  • 5 years experience managing QA teams
  • 10+ years of Quality Engineering and/or Test Engineering experience, handling full product life cycles
  • Hands-on experience with planning, designing, executing tests and expertise in performance testing
  • Experience implementing and maintaining quality test automation for both mobile and web applications
  • Knowledge of industry standard test automation tools & automation frameworks
  • Knowledge of node.js, Java, .NET, Python, C# or equivalent coding language
  • Working experience in JIRA
  • Experience with supply chain software a plus

Required Skills and Abilities:

  • Possess a willingness to be coached and proactively seek feedback
  • Handle multiple assignments / projects simultaneously
  • Properly set priority and order for work
  • Work in a fast-paced, agile environment
  • Ask for help and provide it to others
  • Understand your skills and your talents and apply them appropriately
  • Learn and apply new technologies and business concepts
  • Maintain personal accountability for getting things done on time and with quality results
  • Demonstrate excellent verbal and written communication skills including the ability to explain technical concepts to business leaders and other non-technical teammates
  • Exemplify Lineage’s values of safety, trust, respect, boldness, innovation, and servant leadership

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits


Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.