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General Manager

Lineage Logistics

Lineage Logistics

Operations
New Castle, DE, USA
Posted on Jul 17, 2025
We’re seeking a strategic and hands-on General Manager to oversee operations at our small to mid-sized warehouse facility. This role is ideal for a results-driven leader who’s passionate about supply chain excellence, team development, and creating a culture of safety and service.

Lead with purpose. Build a high-performing team. Make a real impact.

What You’ll Do:

As the General Manager, you’ll have full accountability for warehouse operations — driving performance, ensuring compliance, and fostering a customer-first culture. Your key responsibilities will include:

  • Leading, coaching, and developing a high-impact team to deliver on productivity and service goals

  • Driving results across key performance indicators (KPIs), including Labor to Revenue, truck turn times, and customer satisfaction

  • Identifying and implementing process improvements that enhance efficiency and reduce costs

  • Partnering with Sales to grow the business: identifying opportunities, negotiating rates, and securing new accounts

  • Building and maintaining strong client relationships focused on exceptional service

  • Managing budgets, capital expenditures, space utilization, and warehouse assets

  • Ensuring food safety, employee health, and regulatory compliance across all operations

What You Bring:

  • Bachelor’s degree or equivalent work experience

  • 4+ years of leadership experience in warehouse, supply chain, or logistics operations

  • Demonstrated success in managing KPIs, driving operational improvements, and leading teams

  • Experience with continuous improvement methodologies like LEAN or Six Sigma

  • Strong people management skills with the ability to recruit, train, and retain talent

  • Proficiency in Microsoft Office and Warehouse Management Systems (WMS)

  • Exceptional communication skills — both verbal and written — with the ability to engage stakeholders at all levels

  • Strategic thinking paired with hands-on problem-solving ability

  • Willingness to travel up to 25% and work in a temperature-controlled environment (cold and dry storage)

Work Environment & Physical Requirements:

  • Comfortable working in environments ranging from -20°F to 100°F (with provided protective gear)

  • Must be able to lift up to 40 lbs (18 kg)

  • Exposure to varying noise levels typical in warehouse settings

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits


Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.