Job Summary:

As a People Ops Specialist, you will play a crucial role in managing various People Ops functions and supporting the organization's overall People operations. You will be responsible for a wide range of People Ops activities, including employee relations, performance management, benefits administration, process improvement, policy implementation, and People Ops data management. The Specialist understands People Ops best practices, has excellent interpersonal skills, and has handled multiple tasks efficiently.

Duties/Responsibilities:

• Administer and coordinate the onboarding and new hire orientation process for new hires, ensuring a smooth transition into the organization.
• Develop and implement effective People Ops policies, procedures, and programs, ensuring compliance with relevant laws and regulations.
• Handle employee relations matters, providing guidance and support to employees and managers, and addressing any concerns or conflicts that arise.
• Coordinate performance management activities, including goal setting, performance reviews, pulse surveys, and development plans, to foster a culture of continuous improvement.
• Assist in the development and delivery of employee training programs, ensuring that employees receive the necessary knowledge and skills to perform their jobs effectively.
• Support the payroll and benefits administration processes, including verifying accuracy, resolving discrepancies, and responding to employee inquiries.
• Maintain accurate and up-to-date employee records and People Ops databases, ensuring confidentiality and data integrity.
• Stay updated on People Ops trends and best practices, recommending improvements, and implementing changes as necessary.
• Participate in People Ops projects and initiatives as assigned, collaborating with cross-functional teams to achieve organizational goals.

Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Minimum Qualifications:

• Bachelor’s degree in human resources, Business Administration or related field preferred or 3 years of related experience.
• Proficient use of MS Office Suite, HRIS, project management tools, etc.
• Knowledge of HR Laws and Regulations: A solid understanding of employment laws and regulations is essential. This includes knowledge of labor laws, equal employment opportunity regulations, wage and hour laws, and other relevant HR compliance areas.
• Professional certification (e.g., SHRM-CP or PHR) is a plus.

Physical Requirements:

• Ability to stand and sit for extended period.
• Ability to lift 10 lbs. weight.