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Customer Service - Office Role - 3rd shift 6pm-2am

Perishable Shipping Solutions

Perishable Shipping Solutions

This job is no longer accepting applications

See open jobs at Perishable Shipping Solutions.
Customer Service
ottumwa, ia, usa
Posted on Saturday, January 27, 2024
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner.

oin Our Team as an Account Coordinator: Unlock Your Potential!

Are you ready to elevate your career in a dynamic and rewarding role? We're seeking a passionate and detail-oriented individual to join our team as an Account Coordinator. As a key player in our operations, you'll be at the forefront of ensuring accuracy, maintaining strong customer relationships, and contributing to the seamless coordination of daily tasks.

Key Responsibilities That Make a Difference:

  • Precision in Action: Invoice and verify accounts with speed and accuracy, setting the tone for a streamlined financial process.

  • Guardian of Accuracy: Verify inbound receipts meticulously, leaving no room for errors.

  • Customer Relationship Maestro: Cultivate and maintain professional relationships with our valued customers, ensuring satisfaction at every touchpoint.

  • Data Whisperer: Generate customer reports tailored to their needs, showcasing your prowess in data management.

  • Logistics Maestro: Collaborate with the warehouse team to coordinate product availability and daily shift schedules, ensuring operational excellence.

  • Special Requests Extraordinaire: Work closely with Operations to fulfill special client requests, expediting when needed to exceed expectations.

  • Customer Issue Resolver: Be the first point of contact to resolve customer issues, demonstrating your dedication to exceptional service.

  • Organization Virtuoso: Maintain and file documentation in a meticulous and comprehensive manner, showcasing your commitment to order and efficiency.

Going Above and Beyond: Additional Duties and Responsibilities:

  • Sleuth of Discrepancies: Partner with Inventory and Operations to investigate and resolve inventory discrepancies and misplacements, contributing to a well-oiled supply chain.

Minimum Requirements (Knowledge, Skills, Abilities):

  • Education Prowess: High School diploma or GED, with potential facility-specific requirements.

  • Communication Mastery: Excellent verbal and written communication skills in English, a key asset in fostering positive interactions.

  • Juggler Extraordinaire: Outstanding organizational skills, proving your ability to juggle multiple tasks and prioritize effectively.

  • Tech Savvy: Proficient in computer skills, including the Microsoft Office Suite, to navigate our digital landscape seamlessly.

  • Strength and Stamina: Physical ability to lift a minimum of 20 lbs./9 kgs., with weight considerations based on facility requirements.

Embark on a journey where your skills make a tangible impact. Join us in shaping success and experience a workplace where every contribution is valued. Apply now to be part of a team that's redefining excellence!

INDSP

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits


Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

This job is no longer accepting applications

See open jobs at Perishable Shipping Solutions.