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Executive, Logistics Solutions Support

Perishable Shipping Solutions

Perishable Shipping Solutions

Customer Service, Operations
Singapore
Posted on Monday, April 8, 2024

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 2,500 team members.

The role is responsible for overseeing the timely and efficient shipment of goods, ensuring compliance with regulations and company policies. He/she manages the coordination of shipments, communicate with carriers and customers, and maintain accurate shipment records.

Key responsibilities include, but are not limited to:

  • Manage full spectrum of shipping documentation, invoice, packing list, B/L etc and maintain shipments records.
  • Processing of import and export customs permits for warehouse goods.
  • Track the status of shipments and communicate updates to customers, carriers, and internal stakeholders.
  • Provide support and assistance to customers regarding shipping inquiries, delivery status, and related matters.
  • Liaise with freight forwarders, suppliers, and warehouse on all shipping matters.
  • Address any delays, damages, or other issues that arise during the shipping process, working to find solutions and minimize impact on customers.
  • Ensure that all shipping activities comply with safety regulations and company policies.
  • Any other ad hoc duties assigned by the Superior.

To be successful, you will have:

  • Minimum ‘O’ Level and above
  • Excellent Communication skills, both written and spoken English and with pleasant personality
  • Strong IT skills (Microsoft Office, WMS)
  • Collaborative team player
  • Strong time management and organisational skills
  • Previous working experience in shipping, logistics, or a related field.
  • Familiarity with international shipping regulations and customs compliance.
  • Pass the Customs Competency Test for Declarants (SC 401)

Why Lineage?

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.


Benefits

Lineage provides safe, stable, reliable work environments, volunteer leave, employee assistance programme and growth opportunities. Other benefits include bonuses, service awards, medical, dental and insurance perks.