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Product Manager, Billing Application

Perishable Shipping Solutions

Perishable Shipping Solutions

Product
Novi, MI, USA
Posted on Thursday, May 23, 2024
Lineage Logistics is reimagining Earth’s food supply chain. We are the world’s largest temperature-controlled supply chain and logistics solutions provider. Recognized by Fast Company’s World’s Most Innovative Companies, CNBC’s Disruptor 50 List, and the U.S. Department of Energy’s Better Plants Program, we’re globally focused on helping to feed the world by increasing distribution efficiency, advancing sustainability, and minimizing waste. Lineage is changing the way warehouses operate around the globe while incorporating sustainable business practices, integrating transportation services, and empowering customers and partners across the supply chain with end-to-end visibility and control. Data is at the core of everything, the lifeblood of our business and products.
At Lineage, our six values—safe, Trust, Respect, Innovation, Bold, and Servant Leadership—define who we are as a company and guide our actions as we reimagine the journey of food.

We're looking for a Product Manager who is ready to lead the way in our Quote to Cash Billing Program Invoicing Application journey. This program is not just an integrated Pricing, Quoting, Contracting, and Invoicing platform, but a platform that drives standardization while enabling flexibility, scalability, and responsiveness to our growth and changing customers’ needs. This is your chance to get in on the ground floor, to broker with Stakeholders to deliver the net new Invoicing Application and provide incredible value across our lines of service and regions by building the following functionality sets: Invoice Creation & Presentment, Invoice Disputes, Dunning and Collections, Revenue Recognition, Invoice Self-Service for Customers.

We are seeking an individual who enjoys breaking down complex problems into small, actionable solutions and partnering cross-functionally (with Executives and other important stakeholders) to deliver results. At Lineage, our product management team is not just a team but also a crucial part of our operations. We're responsible for providing the vision, execution, and analysis necessary to build the technology that drives our future.

Duties and Responsibilities:

  • Develop and implement product roadmap for transformative software products and associated services
  • Potentially manage Product Owners and Business Analyst resources with related to the Product Scope.
  • Collect and analyze feedback from customers, stakeholders, and other teams to understand the current state, and associated business needs to shape requirements, features, and end products
  • Effectively define and communicate priorities across all stakeholders, business, and technical regularly
  • Produce and/or review product business requirements to ensure software products deliver the associated business benefits
  • Provide creative recommendations and confidently make decisions to identify product base and vision
  • Develop product delivery, support, education, and training standard operating procedures
  • Develop and execute methods to track product use and impact on end users
  • Collaborate with multiple, geographically diverse agile development teams to execute the roadmap and strategic vision

Required Qualifications:

  • Bachelor’s (BA or BS) in business, computer science, or related field.
  • 4+ years of prior product management/product owner experience
  • 4+ years of business experience in the order cash business processes with either 4 years of direct experience in the Accounts Receivables business function and/or Accounts Receivable Business Applications
  • Must be customer-centric and have the interpersonal skills necessary to manage business and technology relationships; focus on business problems and driving solutions
  • Excellent verbal and written communication skills with the ability to interact with all levels of the organization and deliver results to a non-technical audience
  • Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity
  • Excellent organizational skills and ability to function in a fast-paced, highly visible, and changing environment
  • Experienced with data and analytics product development and/or software development
  • Experienced with user experience design
  • Experienced with Agile methodologies, technical understanding of products and up to date on industry standards and best practices
  • Ability to travel up to 30% of the time

Preferred Qualifications:

  • An MBA or BA in business is preferred.
  • Experienced with leading Enterprise level KPI initiatives
  • Project management experience
  • Prior experience working in a product organization
  • History of leading and supporting successful projects
  • Experience with Atlassian tools (JIRA, Confluence), process diagram tools, and/or warehouse management system applications is a plus
  • Experienced with data (collection, consumption, and analysis), software development and technology
  • Logistics or supply chain experience

Salary Range: $112,500 - $150,000

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits


Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.