We're seeking a Senior Engineering Manager to lead our Warehouse Management software team at ShipMonk. We want someone passionate about solving customer issues, unafraid of challenges, and eager to share knowledge. The ideal candidate is a seasoned engineering leader with a track record of driving growth and technical excellence.

About the Team

The WMS team at ShipMonk focuses on optimizing warehouse operations across 16 buildings, maintaining web application software for Warehouse management and warehouse control, 700+ touchscreen packing PCs, 1000+ handheld scanners with our apps, and 5 conveyor deployments. They innovate constantly to enhance efficiency, accuracy, and customer capabilities using PHP, Typescript, MySQL, RabbitMQ, and other technologies. They maintain a DevOps culture with both Cloud and on-prem deployments, collaborating daily with other ShipMonk teams for seamless order management, billing, and channel integrations.

Skills & Responsibilities

• Stakeholder management:
• Demonstrated success in interacting with and managing diverse stakeholders.
• Proactive and effective communicator among senior management.
• Ability to build strong relationships across various business functions.
• Skilled in educating stakeholders on the value and potential of the engineering function.
• Technical excellence and execution-focused:
• Extensive technical experience, including hands-on development in scalable distributed applications.
• Proven ability to earn team trust while in a leadership position.
• Strong understanding of agile and lean development principles.
• Excellent grasp of modern technologies across front end, back end, cloud, and data platforms.
• Demonstrated ability to lead team strategy, development, and operations effectively.
• People leadership & team management:
• Proven experience managing and scaling high-caliber engineering teams.
• Inspiring and engaging leadership style with a vision-setting ability.
• Strong history of attracting, developing, and retaining top talent.
• Demonstrated ability to cultivate a progressive technology culture.
• Proficient in implementing effective structures, processes, and practices for engineering success.
• Comfortable making difficult decisions as an established leader.
• Highly strategic and commercially astute:
• Strong prioritization skills to guide teams effectively.
• Insight into product strategy and the ability to develop business plans.
• Experienced in balancing challenges and gaining stakeholder buy-in.
• Ideally, background includes working in customer-centric environments integrating technology into business strategies.

Desired Experience

• Demonstrated ability to lead and grow teams in a fast-paced environment.
• Excellent problem-solving, strategic thinking, and communication skills.
• Ability to foster a collaborative and inclusive work environment.
• Experience in hiring & recruitment and building empowered product engineering teams.
• Agile development experience is essential.
• Ability to collaborate with Product Management to balance technical constraints while delivering value to customer that is aligned with business objectives
• Familiarity with OKR methodology and being outcome driven